Again this not exactly "hell" - but pretty bloody irritating...During the last 12 months for various reasons I've had cause to send a total of 5 letters by the unbelievably crap Royal Mail "Recorded Delivery" service. Four of those letters have disappeared into a black hole - two about a year ago, and another two about a fortnight ago. I sent the mail by this method because I specifically wanted to know that it had arrived, so what exactly is the point of Recorded Delivery 80% of your post goes missing?
Fortunately what I had sent was of no actual value - it was just boring but important stuff (changes of address to banks etc) that I wanted to guarantee would get to its destination. After the first two went missing I went to the local post office (the same one I sent them from) and spoke to a miserable git on the counter about the service. He was surprisingly defensive about the whole thing ("not my fault mate" etc) and shoved a couple of forms at me. I explained that it wasn't worth me bothering to fill them in just to claim back £2 worth of postage, and then left.
Another recent annoyance is that a book I sold on eBay went missing recently. Two years ago a £30 John Lewis gift voucher (again sent by recorded delivery) that I also sold on eBay vanished.
Bloody annoying.
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